We're here to help

1. Help Center
2. Getting Started
3. Hardware Setup

Stamps.com allows you to connect a postage scale so you can import accurate mailpiece weights when creating NetStamps, envelopes, and shipping labels. This article wi...

1. Help Center
2. Getting Started
3. Compare Rates

Rate Advisor is the built-in tool for Stamps.com that helps you identify the best rate and service for every shipping label you create. You can instantly compare rate...

1. Help Center
2. Mailing & Shipping
3. Mailing with Stamps

NetStamps are the official USPS solution for printing postage stamps from Stamps.com to use on postcards and letters. When printing USPS postage stamps from Stamps.co...

1. Help Center
2. Mailing & Shipping
3. Mailing Envelopes

With Stamps.com, you can print USPS postage directly onto envelopes instead of using NetStamps for letters you are mailing within the United States. When printing env...

1. Help Center
2. Mailing & Shipping
3. Shipping Packages

With Stamps.com, you can create and print both domestic and international shipping labels using any of our available carriers: USPS, UPS, DHL Express, and GlobalPost....

1. Help Center
2. Mailing & Shipping
3. Mailing & Shipping Settings

In the Stamps.com Online settings screen, Common Settings let you configure options in your account, including Label Customization, Service Options, Carriers, and Shi...

1. Help Center
2. Carriers & Services
3. USPS

Shipping carriers routinely update their products, services, and rates—typically at the start and midpoint of each year. To help you navigate these changes, this arti...

1. Help Center
2. Carriers & Services
3. GlobalPost

GlobalPost is an affordable way to send international packages to more than 220 countries*. You can ship packages that weigh less than 4.4 lbs using Economy and packa...

1. Help Center
2. Carriers & Services
3. UPS

UPS offers reliable, fast delivery for shipments anywhere in the US and exceptional shipping services to over 200 countries. With Stamps.com you can access UPS servic...

1. Help Center
2. Carriers & Services
3. DHL Express

DHL Express ships your international packages with speed and reliability to over 220 countries. Ship using DHL Express from your Stamps.com account and enjoy deep dis...

1. Help Center
2. Account Management
3. Account Settings

Your Shipping Address, also known as your Origin Zip or Postal Meter Address, is the address you mail from. It is used to determine postage rates. If your location ch...

1. Help Center
2. Account Management
3. Subscription

You can change your Stamps.com Service Plan to best suit your mailing and shipping needs at any time. To learn about what each plan has to offer, review the plan deta...

1. Help Center
2. Account Management
3. Payments & Billing

Your balance is a pre-funded account that pays for postage purchases, added package insurance, and any related post-shipment adjustments. Before purchasing postage, y...

1. Help Center
2. Multi-Location Accounts
3. About Multi-Location Accounts

There are various payment method options available to fund an Enterprise Stamps account. Each payment method you can add will depend on your account permissions. Ther...

1. Help Center
2. Multi-Location Accounts
3. Corporate Admins

Once you've submitted your Multi Location (Enterprise) account form, our team will begin setting up your account. After you have been notified that your account is re...

1. Help Center
2. Multi-Location Accounts
3. Location Admins

Once your Corporate Admin has created your Location and assigned you as a Location Admin you will be able to set up your Location's specific settings. This guide give...

1. Help Center
2. Exports & Reports
3. Reporting

View and export your mailing history, expenses, and balances with Stamps.com's built-in reports. Exported reports are saved as a CSV (Comma Separated Value) file so t...

1. Help Center
2. Exports & Reports
3. Exports

Use Stamps.com's export feature to download your print history to a CSV (Comma Separated Value) file. This can be useful when you wish to open your print history in y...

1. Help Center
2. Issues & Errors
3. Label & Postage Issues

While it can be alarming to see a premature Delivered status on a package you have just printed a label for, it usually isn't cause for concern. This is common with U...

1. Help Center
2. Issues & Errors
3. Payment Issues

You may sometimes encounter an error related to your payment method. If your postage, service fee, or store payment is rejected, review the below list for the most co...

1. Help Center
2. Ecommerce
3. Import & Manage Orders

Once you have connected a store to Stamps.com Online, you can set your store to automatically import orders. If you prefer to control when orders import, you can refr...

1. Help Center
2. Ecommerce
3. Ship Orders

Stamps.com accounts on the E-commerce plan and certain legacy plans can connect stores to import orders asd well as create manual orders. Your orders will appear in t...

1. Help Center
2. Ecommerce
3. Ship Orders

You can easily track your ecommerce orders in Stamps.com. Tracking allows you to keep an eye on your package status and is a convenient, reliable way to inform your c...

1. Help Center
2. Ecommerce
3. Products

The Product Catalog is Stamps.com's listing of all the items you sell online. These product records contain information necessary for shipping, including: Item SKU...

1. Help Center
2. Ecommerce
3. Automation

Automation allows you to reduce the number of manual steps you take in your workflow. Automation saves you time and resources and enhances accuracy and consistency. I...