Track Your Ecommerce Orders

You can easily track your ecommerce orders in Stamps.com. Tracking allows you to keep an eye on your package status and is a convenient, reliable way to inform your customers about when it will arrive.

Stamps.com also offers Branded Tracking for a personalized tracking experience you can share with your customers.

Almost all services in Stamps.com allow for tracking, with one exception:

  • USPS First-Class Mail Large Envelope/Flat

Refunds for Tracked Package Labels

If you have created a label for a tracked package but need to cancel the label, please see our guide on how to Request a Label Refund for a tracked package.

To access your package tracking information in Stamps.com:

Online

  1. Go to the HISTORY tab.

    webclientgenerictrackinghistorytab3617.png

  2. Select the order you want tracking information about and click the Tracking Number.

    webclientgenerictrackingclicktrackingnumber3717.png

Tracking details will be displayed:

webclientgenerictrackingdetails3717.png

PC Software

  1. Go to History.

    pcsoftwarereskinhistory.png

  2. Select the shipment you want to track and click the tracking number in the Order Details panel to display tracking history.

    pcsoftwarereskinhistorytrackingdetail.png

Lost Package Assistance

For assistance with a lost USPS package, please email the USPS or call the USPS at 1-800-275-8777.

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