Refund Assist automatically identifies eligible unused USPS shipping labels and submits refund requests on your behalf. Once approved, Stamps.com credits 70% of the eligible label value to your account balance.
Stamps.com covers the USPS refund processing fee, so no additional USPS fee is deducted from your credit.
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Refund assist reviews unused USPS labels and submits eligible refund requests on your behalf.
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Labels qualify if printed but not received or scanned by USPS within twenty-one (21) days of the print date.
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After labels are scheduled for a refund, customers have five days to exclude any they don’t want refunded.
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Once Stamps.com initiates refunds with USPS, they take 1-4 weeks to process.
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After USPS approves and processes the refund, you'll receive 70% of the approved refund amount as a credit to your Stamps.com account balance. Stamps.com covers the USPS processing fee, so no additional fee is deducted from your credit.