There are various payment method options available to fund a multi-location account. Each payment method you can add will depend on your account permissions. There are also different ways to fund the meters (i.e. allocating funds) when you use each type of payment method.
To register for a multi-location account for your organization, please visit our Multi-Location Business postage page.
Stamps.com multi-location accounts offer two types of administrators: Corporate and Location Admins. Read on for a description of each of these admin types.
Corporate Admins:
Each organization will have a corporate administrator who will manage users and handle passwords. Corporate Admins have the highest level of privileges for multi-location accounts, with the ability to manage users across all locations. We recommend adding more than one Corporate Admin per organization, in case the initial Corporate Admin is not available for user and password management.
By default, a Corporate Admin account is a non-printing account. Should you decide you want the ability to print for the account as a corporate administrator, Stamps.com can set that up for you. Contact the Stamps Multi-Location Support team at 877-782-6785, selecting option 1, or email enterprisesupport@stamps.com. Multi-Location Support is available Monday through Friday, 6am to 6pm PST.
Location Admins:
The next level of privileges is extended to Location Admins. This role is automatically set when a location is set up. Location Admins can function like a Corporate Admin for their specific location, meaning they can add users to their location, as well as manage those users’ permissions. Location Admins cannot see or edit users of other locations. For more information about Location Admins, see [How to Add & Manage Locations as a Location Admin].
Location Admins can print postage on stamps, envelopes, and labels. We recommend assigning more than one user as a Location Admin in the event the initial Location Admin is not available to print postage.
A meter is a digital number. It works like an account number with the USPS. You will carry a balance of funds on that meter. For example, meter 89550 may have $500 on its balance. Funding must be done per meter.
A region is a group or category of meters. For example, you may have a region called Western Meters. This region would group all of the meters your organization has in Arizona, California, Colorado, Oregon, and Washington. A meter can only be associated with one region and cannot operate in multiple regions.
You can only fund meters. There is no way to fund a region and have those funds go to all of its meters.
There are three methods you may use to fund a multi-location account meter.
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Automated Clearing House (ACH) credit payment: This is an electronic funds transfer. You must include the reference number from your bank. Once Stamps receives the funds along with the proper information, those funds will appear in your account within 1 to 3 business days.
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Check: You must mail in a check for the amount allocated and include the reference number. Funds will be applied to your account within 1 to 3 business days after we receive the check. The transaction will be noted in NetSuite.
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Overdraft: This bank transfer sends money from your bank account directly to Stamps. You will either be invoiced or have a postage reserve account. Corporate Billing must approve all Overdraft requests. Once approved, Commerce will send that money to fund the meters.
How you fund a multi-location account will depend on the payment method and users’ permissions. If a user is allowed to buy postage, they can select the amount, and funds are added immediately.
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Go to your Account settings and click Manage Account.
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Go to Corporate-wide Settings and select Allocate Funds.
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Open the Payment Method dropdown and select your Payment Method.
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Select the meter where you want to add funds, then enter the amount in its corresponding field.
You may add up to $10,000 for any of the Payment Methods.
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Check the box to agree to the payment terms and conditions, then click Continue.
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Verify the amount in the Review Transaction popup and click Submit.
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Stamps.com does not charge you a service fee to add funds.
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We do not recommend that you allocate funds to your Corporate Admin account because they are non-printing accounts. What we recommend that you do instead is to add funds to a postage reserve, a user print account, or contact Stamps Multi-Location support to review all of your options.
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Only the location admin and approved users may fund a meter. Some customers do not allow their account users to fund the meter.
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If using a credit card for postage purchases, the corporate administrator or an approved admin/user would need to log in to each meter to add funds.