If your envelopes print incorrectly due to a printer error, you can reprint immediately after the print occurs from Create or later from History. Stamps.com will reprint envelopes for no additional charge.
Print On Options
When processing a reprint, you must use the same print material used on the original print. For a list of compatible print materials, refer to our Print On Options.
Carrier Reprint Window
When reprinting from the History tab, each Stamps.com carrier has a specific window for processing reprints. Please review the table below to ensure you are within the reprint timeframe window for your carrier.
|
Carrier |
Reprint Window |
|---|---|
|
USPS |
24 hours |
|
UPS |
90 days |
|
Fedex |
Reprint requests can be made within 12 hours of the original print or until 11:59:59 PM of the print date. |
|
DHL |
90 days |
|
All other carriers |
90 days |
Once the reprint window for your carrier has expired, you will no longer be able to request a reprint. To submit a refund for your print, see Request a Label Refund.
Note
Once the reprint window for your carrier has expired, you will no longer be able to request a reprint. To submit a refund for your print, see Request a Label Refund.