Stamps.com History Page

Stamps.com's History page keeps all your past transactions in one place. Use it to view label details, track shipments, request refunds, create SCAN forms, reprint postage, and take action on completed shipments.

On the History page, you can:

  • Submit a Refund Request: Request a refund for postage that has not entered the mailstream.

  • Schedule Pickups: Schedule a carrier pickup from your home or office.

  • Create SCAN Forms: Create a SCAN (Shipment Confirmation Acceptance Notice) form to consolidate multiple package details into a single barcode.

  • Create Return Label: Create a pre-paid and pre-addressed shipping label to allow your recipient to return an item.

    • View Refund Details: View the refund information (only available if a refund was initiated).

  • View Eligible Refund Assist Labels: Identify labels that qualify for Refund Assist and submit eligible postage for automated review.

  • File Claim: Initiate a claim for the selected shipment.

    • Reprint Claim Form: Print the claim form (only available if a claim was initiated).

  • Reprint Postage: Reprint shipping labels, NetStamps, and envelopes.

  • Cost Codes: Assign a category to each item you mail or ship so you can track your expenses.

  • Tracking: View the latest scan events and delivery status.

  • Email Tracking Info: Send the tracking information to your customer.

Customize the History Page View

You can customize your History page view by adjusting the column details.

  1. Click the menu (☰) icon in the column header for any column.

    Box on History Tab. Arrow points to Hamburger menu on column header for Tracking column
  2. Select the horizontal menu to:

    • Pin Column

    • Autosize This Column

    • Autosize All Columns

    • Reset Columns

    Box on horizontal menu (menu 1) in column header.
  3. Select the vertical menu to choose which columns you'd like to show or hide.

    Box on vertical menu (menu 2) in column header. Arrow points to box

View Label Details

You can go to the History page to view your print history and related details.

Choose to filter your view using the options in the sidebar:

  • Date Printed - Search through your print history based on a specific time frame.

  • Eligible For - View specific transactions allowed for a refund, SCAN form, or insurance claim.

  • Status - Search by the tracking event status.

  • User - Filter entries based on the user.

Select an individual transaction to view details and choose from the following options:

Stamps. History tab. Transaction details shown for the selected order.
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