The Issue
When updating to the latest version of the Stamps.com PC software, you encounter problems such as:
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The Stamps.com icon disappearing
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Being unable to run the update
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The Stamps.com PC software failing to start after the update is complete
The Cause
These problems typically occur when the software update fails to completely install the new version of the software.
What to Do
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Try downloading and installing the Stamps.com PC software directly from our download page.
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Try running Stamps.com. If it still does not work properly, it may have become corrupted during the upgrade. To correct this problem, follow the steps for Repairing the Stamps.com PC Software.
You should now be able to run the latest version of the Stamps.com PC software. If this did not solve your problem, please contact Customer Support.