Sometimes it is helpful to clear the cookies and cache in your desktop browser. We've also included links to the web browser's help page, since these steps may change as new versions of browsers are released.
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Enter chrome://settings/clearBrowserData into the browser bar.
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Click Advanced at the top of the Clear browsing data window.
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Select the following:
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Browsing history
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Download history
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Cookies and other site data
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Cached images and files
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Choose the period of time to clear cached information in the Time range drop-down menu. To clear your entire cache, select All time.
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Click CLEAR DATA.
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Exit/quit all browser windows and re-open the browser.
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Select Clear Recent History from the History menu.
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If the menu bar is hidden, press Alt to make it visible.
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Select the desired range to clear from the Time Range drop-down menu. To clear your entire cache, select Everything.
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Click the down arrow next to Details to choose which elements of the history to clear. To clear your entire cache, select all items.
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Click Clear Now.
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Exit/quit all browser windows and re-open the browser.
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Select Settings from the Opera menu. Then, select Privacy & Security and click Clear browsing data.
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Select The beginning of time from the Obliterate the following items from: drop-down menu.
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Select the following:
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Browsing history
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Download history
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Cookies and other site data
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Cached images and files
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Click Clear browsing data.
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Exit/quit all browser windows and re-open the browser.