Follow the steps in the following sections to troubleshoot the most common DYMO LabelWriter printer issues. It may also be helpful to view our general printer troubleshooting guide or the DYMO LabelWriter User Guide.
Ensure you have the latest print driver installed for your DYMO LabelWriter printer. Having an old or outdated print driver installed for your printer may cause your printer to not print correctly from Stamps.com.
Sometimes, the information being printed does not line up properly on the physical label. Follow the DYMO printer guide to make sure the label spool is seated correctly in the printer.
Do the following when your DYMO printer is feeding multiple labels with each print:
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Follow the DYMO printer guide to re-seat the label spool in the printer.
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Feed the LabelWriter cleaning card through the printer 2 to 3 times. The cleaning card and its instructions are included with your printer.