A shipment notification email lets your recipient know that you have prepared, packed, and sent out their shipment for delivery. You can send a shipment notification when you create a label or after, as long as you have a valid email address for your recipient, by entering the email into the Email field.
If a valid email address is present when you create and print the label, Stamps.com will automatically send the notification email. If you do not wish to send a notification email, simply leave the email field blank.
Each shipment notification email contains the following:
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Tracking information
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Delivery address
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Mailing date
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Mail class
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Estimated delivery time
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Special services, such as Certified Mail (if applicable)
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Order details
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A customizable personal note
All shipment notifications are sent from no-reply@stamps.com if you wish to let your recipients know. Our email domain is fully DMARC compliant and notifications should be reliably delivered to your recipients' inboxes.
If you left out the email address when creating the label, don't worry! You can still let your recipient know that their shipment is on the way by sending a confirmation.
To send the notification email:
To customize the content of the email:
Online
PC Software
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Go to Account.
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Click Emails under Account Settings.
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Customize the From, Subject, Message, and Promotional Footer fields.
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Check the box if you want to include the order details in the email.
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Click Preview to view your email.
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Click Save when done.
Now, every shipment notification email you send will have your customized message.