GlobalPost Service Details

GlobalPost is a simple and economical solution for shipping international packages. GlobalPost from Stamps.com offers shipping with the following services:

  • GlobalPost Economy International: for packages up to 4.4 Lbs.

  • GlobalPost Standard International: for packages up to 70 Lbs.

  • GlobalPost Plus: for packages up to 66 Lbs.

GlobalPost Economy International

With GlobalPlus Economy International, you can ship to over 200 countries.

Available Package Types

Max Weight

Min Dimensions

Max Dimensions

Packages & Thick Envelopes

4.4 lbs.

5 x 3.5 x .75"

Max L: 24"

L+W+H < 36"

Rolls

4.4 lbs.

4" LL + 2X dia.< 6.75"

36" LL + 2X dia.< 42"

Additional service details:

  • Maximum value of goods: $400 USD

  • Duties & taxes: paid by recipient (DDU)

  • Transit times: Varies by country

  • Tracking: Door-to-Country

  • No default insurance coverage: Shipper can purchase third-party insurance

GlobalPost Standard International

With GlobalPlus Standard International, you can ship to over 200 countries.

Available Package Types

Max Weight

Min Dimensions

Max Dimensions

Large Envelopes & Flats

16 oz

11.5 x 6.125 x .25"

5 x 12 x .75"

Packages & Thick Envelopes

70 lbs.

5 x 3.5 x .75"

Max L: 24"

L+W+H < 36"

Additional service details:

  • Maximum value of goods: Varies by country (up to $2500 USD)

  • Duties & taxes: paid by recipient (DDU)

  • Transit times: Varies by country

  • Tracking: Door-to-Door

  • Free $100 loss or damage coverage + shipping costs

GlobalPost Plus

With GlobalPost Plus International, you can ship to 10+ countries with a reliable Delivered Duties Paid (DDP) service.

This DDP service ensures your packages are not delayed by the customs authority and eliminates the possibility of the recipient refusing to pay the assessed duties and taxes on the imported goods.

Available Package Types

Max Weight

Min Dimensions

Max Dimensions

Large Envelopes & Flats

66 lbs.

11.5 x 6.125 x .25"

15" x 12" x .75"

Packages & Thick Envelopes

66 lbs.

5 x 3.5 x .75"

Max L: 24"

L+W+H < 36"

Additional service details:

  • Maximum value of goods: Varies by country

  • Duties & taxes: paid by shipper (DDP)

  • Transit times: Varies by country

  • Tracking: Door-to-Door

  • Free $200 loss or damage coverage + shipping costs

File a GlobalPost Claim for Loss or Damage

Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.

GlobalPost Standard includes coverage for damage or loss up to $100, including shipping costs. GlobalPost Plus includes coverage for damage or loss up to $200, including shipping costs.

Claims cannot be honored for items confiscated as contraband by customs or if a recipient refuses to pay customs duties and the destination country does not send the item back to you.

Requirements

  • The shipper should file all claims using the online form.

  • You can submit damage claims at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.

  • All claims must be submitted within 90 days of the shipment date.

How To File a Claim

  1. Go to the GlobalPost Claim Form.

  2. Fill out the form details:

    • You need a good contact email, shipment tracking number, date, and claim amount.

    • Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.

    • For damage claims, upload an image of the damaged shipment.

  3. Submit the form.

    • If you submit a partially completed form, GlobalPost cannot process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.

Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to three weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within three weeks.

Denied Claims

If you feel your claim was denied incorrectly, please submit a new claim with updated information.

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