This article explains how to add, edit, delete, and change the payment method used for each transaction type.
You can add multiple payment methods to your account and choose which one is used for different types of transactions.
Stamps.com uses payment methods for three types of charges:
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Account funds – Used for postage purchases, package insurance, and post-shipment adjustments.
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Service fees – The monthly subscription fee for your account.
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Supplies purchases – Any supplies purchased from the Stamps.com store.
You can assign the same payment method to all transactions or select different payment methods for each.
Direct ACH / Pay-by-Bank Availability
Contact support to begin the approval process to use Direct ACH or Pay-by-Bank. Once your account is approved, you can add your direct ACH details directly as a payment method through the user interface.
If you haven’t yet activated your Stamps.com Balance with your preferred payment method, you can do so at any time.
To add a bank as your preferred payment method:
Online
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Go to the Account menu > Manage Account.
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Select Payment Methods from Account Settings.
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Select Add.
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Choose Pay by Bank, then select Connect Bank.
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Select Continue to connect your bank account with Plaid.
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Follow the on-screen instructions to add your bank account.
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Select Back to Stamps.com to return to view your connected Payment Methods.
PC Software
Direct ACH requires the newest Stamps.com web app (Pay by Bank still works on the old version).
How to check which version you are using:
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Old version URL: account.web.stamps.com
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New version URL: app.web.stamps.com
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Old version + Direct ACH approved: A blank payment method option shows, as seen in this image.
How to upgrade your version:
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Go to Account Settings your Stamps.com account.
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Click Labs in the side navigation.
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Click Try the new Experience.
Once you have upgraded to the new experience, the Stamps.com URL will update from https://account.web.stamps.com/ to https://app.web.stamps.com/. Direct ACH will now show appropriately in the app as an option.
To add a credit card as your preferred payment method:
Online
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Go to the Account menu > Manage Account.
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Choose Payment Methods from the Account Settings section.
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Click the Add.
The Add Payment Method window will open.
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Enter the information for your new payment method, then click Save.
Now that your new payment method has been added, you can assign it to one or more transaction types in Payment Settings.
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Select Payment Settings.
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Use the drop-down menus to select which Payment Method to use for each purchase type: Account Funds, Service Fees, and Supplies Purchases.
Once your payment methods have been set up, you can quickly add funds to your balance by choosing Buy More from the balance menu. A minimum purchase of $10 is required when adding funds to your account. See our Fund Your Account Balance article for more information about adding funds to your balance.
PC Software
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Select Payment Methods.
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Click the Add.
The Add Payment Method window will open.
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Enter the information for your new payment method, then click Save.
Now that your new payment method has been added, you can assign it to one or more transaction types in Payment Settings.
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Select Payment Settings.
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Use the drop-down menus to select which Payment Method to use for each purchase type: Account Funds, Service Fees, and Supplies Purchases.
Once your payment methods have been set up, you can quickly add funds to your balance by clicking Add Funds. A minimum purchase of $10 is required when adding funds to your account. See our Fund Your Account Balance article for more information about adding funds to your balance.
Keep your account up to date by updating your saved card's billing address or expiration date as needed.
To edit one of your payment methods:
Online
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Go to the username drop-down menu and select Manage Account.
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Go to Payment Methods in the Account Settings section.
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Select the Payment Method you would like to edit.
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Click Edit.
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Edit the necessary information, then click Save. Please be sure to enter your entire credit card number when making any changes to ensure credit card verification.