To sign in to a Stamps.com account, you must have a username and password. Stamps.com uses this to keep your account information private and protected. If you encounter a scenario where your password gets compromised or forgotten, you can update it in the app.
This article will walk you through the steps and best practices for changing and resetting your password to ensure your information stays secure.
To change your password in your account:
Online
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Open the User drop-down menu and select Manage Account.
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Open the Profile tab and select Password.
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Enter your Current Password, then a New Password, and Confirm New Password.
Passwords must contain:
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Between 6-64 characters
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At least one number
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At least one letter
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At least one special character
Passwords should not contain your username or commonly used words, such as password.
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Click Save.
PC Software
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Select the Account tab in the sidebar.
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Click on the Profile tab and select Password.
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Enter your Current Password, then a New Password, and Confirm New Password.
Passwords must contain:
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Between 6-64 characters
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At least one number
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At least one letter
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At least one special character
Passwords should not contain your username or commonly used words, such as password.
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Click Save.
To reset a forgotten password:
Online
An email with a password recovery link will be sent to the email address you used to register your Stamps.com account.
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Click Rest Password on the login page.
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Enter your Username and click Continue.
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Answer the security questions you set up when you opened your account, then click Continue.
If you do not know the answers to your security questions, please contact Customer Support.
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Click Close in the confirmation window.
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Click the password recovery link in your email.
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Enter your new password, then click Reset Password in the reset password window.
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Log in to Stamps.com with your new password.
PC Client
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Click on Forgot password? on the login page.
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Answer the security questions you set up when you opened your account, then click OK.
If you do not know the answers to your security questions, please contact Customer Support.
An email with a password recovery link will be sent to the email address you used to register your Stamps.com account.
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Log in to Stamps.com with your new password.
Log back in once your password is reset.
Best Practices
Your password should:
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Contain between 6-64 characters
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Contain at least one number, one letter, and one special character
Do not include your username or the words password, stamps, or postage.