Stamps.com allows you to reprint an envelope if there is an issue with printing. For example, the printer runs out of ink, or you chose the wrong printer. On the Print page or from the History tab, you can click the Reprint option to retry the print without being charged for postage again.
Print a Sample Envelope
If this is your first time printing an envelope, we recommend Printing a Sample Envelope to ensure your printer is properly configured.
To reprint an envelope:
Online
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Click Reprint, which appears at the top of the page after your initial print.
Do not change any print details, such as mail class or weight, or leave the page. Any changes to print details disables the Reprint feature and you will need to request a postage refund.
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Check the box to certify that the misprinted postage will never be used, then click Continue.
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Select the correct printer and paper tray, then click Print in the Reprint Postage window.
PC Software
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Click the Reprint button, which becomes available after every print.
Do not change any print details, such as mail class or weight, or leave the page. Any changes to print details will disable the Reprint feature and you will need to request a postage refund.
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Check the box to certify that the misprinted postage will never be used.
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Click Continue.
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Select the correct printer and paper tray, then click Print in the Reprint Postage window.
You can also reprint shipping labels from the History tab when using the Stamps.com Online app if your account is on a subscription plan that supports this feature.
Subscription Plan Requirement
This feature is only available on certain subscription plans.
If you cannot access it, visit our pricing page to compare plans. To upgrade your plan, see Change Your Account Service Plan.
When reprinting from the History tab, each Stamps.com carrier has a specific window for processing reprints. Please review the table below to ensure you are within the reprint timeframe window for your carrier.
|
Carrier |
Reprint Window |
|---|---|
|
USPS |
24 hours | Each label may be reprinted up to 3 times. |
|
UPS |
90 days |
|
FedEx |
Reprint requests can be made within 12 hours of the original print or until 11:59:59 PM of the print date. |
|
DHL |
90 days |
|
All other carriers |
90 days |
Note
Once the reprint window for your carrier has expired, you will no longer be able to request a reprint. To submit a refund for your print, see Request a Label Refund.
To reprint from the History tab:
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For Stamps Online version:
For Stamps PC version:
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Select the print you want to reprint and click Reprint.
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Click Reprint in the Reprint Label window.
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Select the correct printer and paper tray, then click Print in the Reprint Postage window.
This will send the label to your printer to print again.