Shopify is one of the most popular and accessible online store platforms. You can create an online store quickly and connect to Stamps.com to handle shipping.
Connection Requirements:
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A Shopify account
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Shopify username and password
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Connecting a store requires your Stamps.com account to be on either the E-commerce or one of our Legacy plans.
Order Import Requirements:
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Only Paid and Not Fulfilled orders will import.
To connect your Shopify store to Stamps.com:
Online
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Select Shopify from the Store Connect window.
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Enter your Shopify Domain and then click Connect.
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Log into Shopify when the Shopify Login window opens.
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Select Apps from Shopify's side menu.
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Click the Visit Shopify App Store button.
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Select Stamps.com then click the Get button.
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Give your Shopify store a personalized nickname and click Save.
This nickname is how your Shopify store will appear in ORDERS.
Learn more about Store Settings Details.
PC Software
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Select Shopify and click Next.
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Enter your Shopify Domain and click Connect.
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Log into Shopify when the Shopify Login window opens.
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Select Apps from Shopify's side menu.
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Click the Visit Shopify App Store button.
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Select Stamps.com then click the Get button.
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Fill in the Profile Options to set your shipping label preferences for:
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Return Address
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Sender Phone Number
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Return Address graphic
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Hidden Postage fields
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Click Done to finish.
Postback Option
The Postback option is to postback order details only when orders are manually marked as printed. Unless necessary, leave this option unchecked. Stamps.com automatically posts back tracking information when shipping labels are printed.
Your Shopify Profile will appear in the Profile Tree in Orders.
Learn more about how to Edit Your Store Settings.
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When shipping labels are printed, tracking information is automatically posted back to Shopify for shipment notification emails.
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Each completed order is marked in Shopify as Fulfilled.
Processing Delay
Depending on processing time, you may experience a delay between when an order is placed on Shopify and when it can be imported into Stamps.com.
Reauthorizing your Shopify connection can be useful when permissions need to be reestablished between Stamps.com and your Shopify store, such as when you receive an error when importing orders.
Reauthorizing your connection will not affect your store settings, Service Mappings, or orders that have already been imported.
To reauthorize a Shopify store:
Online
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Select the store to reauthorize, then click Reconnect.
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Enter your Shopify Domain and then click Connect.
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Log into Shopify when the Shopify Login window opens.
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Select Apps from Shopify's side menu.
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Click the Visit Shopify App Store button.
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Select Stamps.com then click the Get button.
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Click Save.
You are now reconnected to Shopify.
PC Software
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Go to Orders. Then, click Manage Data Sources and select Edit Source.
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Select the store to reauthorize, then click the Edit button.
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Click the X to close the General Settings screen.
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Click the Reconnect... button.
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Enter your Shopify Domain and click Connect.
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Log into Shopify when the Shopify Login window opens.
The PC software will reauthorize the connection to Shopify and return you to the Profile Options screen.
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Click Done.
You are now reconnected to your Shopify store.
The profile will import orders again, but it may take up to 30 minutes before orders import.
If there are no orders importing after 30 minutes, try Resetting the Orders Refresh Date.