The Product Catalog feature is available in Stamps.com Online only and is not supported in the Stamps.com PC software.
Subscription Plan Requirement
This feature is only available on certain subscription plans.
If you cannot access it, visit our pricing page to compare plans. To upgrade your plan, see Change Your Account Service Plan.
When you connect an ecommerce store to Stamps.com, product records can be added to the Product Catalog for the items you sell. Product details can be used for packing slips, customer email notifications, shipment configuration, and shipping automation workflows.
Product records can be added and edited individually or in bulk. You can also create product aliases and organize products using product categories.
Product records are automatically created when orders import from connected stores, but they can also be added manually in the Products tab.
Each product record requires a SKU and product name. Weight, dimensions, and customs details can also be added to help speed up shipping workflows and rate calculation.
To manually add products:
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Click Add.
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Enter the SKU and product name in Product Details.
Please note that once a SKU has been saved for a product, it cannot be changed.
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Enter the Weight and Dimensions in Shipping Defaults.
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If you plan to ship internationally, enter the customs details.
This includes a product Description, Declared Value, Country of Origin, and HS Tariff (Harmonization Tariff Code).
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Click Add Store Alias for a product if needed.
You can make changes to your product records at any time. Any changes made to a product's details will apply to future orders when they import and will not affect already imported orders.
To edit product records:
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Select the product to edit.
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Change any details (except the SKU) by replacing what is already in the fields.
You can edit the following details:
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Name - this is the name of the product in your product catalog
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Override Imported Name - if checked, this will override the name of the item imported from the store with the Name entered into the product record
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Description - a short description of the item
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Override Image - enter the URL of a product image if you want packing slips or confirmation emails to use a different image than what imports from the store
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Category - assign a category for reporting purposes
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Tags - assign tags to help with filtering or to trigger Automation Rules
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UPC - the universal product code for this product
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Weight - the weight of the product
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Dimensions - the dimensions of the box required to ship the product
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Warehouse Location - the row, aisle, and bin location of the item in your warehouse
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Customs Description - the description of the product that will print on the customs forms
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Declared Value - the value of the product that will print on customs forms
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Country of Origin - where the item was manufactured
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Store Alias
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Assign Categories to your products to help organize them and enable reporting by category.
To create categories and assign product records:
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Click Categories > Add/Edit Categories.
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Click Add.
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Enter a Category Name and click Save.
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Select the product.
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Select a category from the Category dropdown.
The category will be displayed for each product in the Category column.
You can change a product's category at any time. Keep in mind that any changes you make will not appear in the currently imported orders.
SKU stands for Stock Keeping Unit or Storage Keeping Unit. It is an alphanumeric coding system for inventory management and is one of the most popular methods used for product identification in online marketplaces.
By including an SKU on your product records, it is easier to ship the correct item to your customer and ensure you always have enough of your most popular items available.
SKU vs UPC
UPC (Universal Product Code) is a universal numeric code system for identifying and tracking an individual product, regardless of where it is being sold. Customers can price shop by searching for a UPC online. A SKU is your personal identifier for a product.
There are no standardized rules for SKUs, so you can choose any group of letters and numbers. If you are new to ecommerce, here are a few suggestions to create useful SKUs:
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Keep it Simple
Avoid including too much information in SKU Codes. Just include the information you need to differentiate, ship, and keep track of your products.
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Use a logical naming system
Think logically about future use and leave room for growth. The goal is an easily read and understood SKU Code.
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Letters and Numbers
We suggest using a combination of letters and numbers. This tends to make SKUs easier to read.
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What to Avoid:
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Avoid characters like 0 and O, 1, l and I as readers can often confuse one for the other.
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Don’t use symbols in your SKU, like @,#,*. These symbols can cause confusion, and the slash characters (/ and \) can cause formatting problems in spreadsheet programs like Microsoft Excel.
With just a little planning, SKUs can make your ecommerce business more efficient.
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Duplicate SKUs
When uploading your products to a large online marketplace, like Amazon or eBay, it's possible that there may already be a product using your SKU. In this case, the online marketplace may assign a new SKU for the product on their site. If this happens, set up a Product Alias in Stamps.com for that product.
When selling on multiple online stores, sometimes multiple SKUs can be used for the same product. To make inventory tracking accurate, you can use a Product Alias to link a product record to a SKU that is different than the SKU for the record itself. That way, all SKUs used for a single item will link back to your primary SKU in the product catalog.
To add aliases to product records: