Volusion is a user-friendly e-commerce solution that helps you get an online store going without any coding. Stamps.com can import orders from Volusion to handle labels and other shipping requirements.
Connection Requirements:
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A Volusion account on a Volusion plan with API access
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Your Volusion username and password
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Connecting a store requires your Stamps.com account to be on either the E-commerce or one of our Legacy plans.
To connect your Volusion store to Stamps.com:
Online
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Go to the ORDERS tab.
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Click the Settings icon.
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Select the Stores tab and click Add.
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Select Volusion.
The Connect Your Volusion Store window will open.
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Follow the steps in the Connect Your Volusion Store window.
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Log into your Volusion account.
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Select Administrators on the Volusion landing page.
Click Add.
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Add a new administrator, but do not save yet.
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Scroll down and open the Special Privileges section. Check the Super Admin and Allow Access to Private_Sections boxes, then click Save.
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Log out then log back into Volusion with your new super admin account.
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Click Import/Export in the Inventory drop-down menu.
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Click Volusion API.
Then click Run next to Generic/Orders. Your Volusion Web Store URL will appear. Copy the URL.
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Paste your Volusion store URL into the Volusion API URL field.
Click Connect when done.
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Give your Volusion Store a personalized nickname and click Save.
Your Volusion store is now connected and ready to retrieve your orders.
Customize your Volusion Store now, or at any time in the future, with our advanced Settings features.
PC Software
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Select Volusion and click Next.
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Click the Log in link in the Connect Volusion window and log into your Volusion account.
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Select Adminstrators from the Customers tab in your Volusion dashboard.
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Click Add and fill in the information for a new admin.
Make sure you check the options:
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Super Admin
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Allow Access to Private_Sections
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Click Save then log out of Volusion.
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Log into Volusion using the new super admin account.
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Select Import/Export from the Inventory tab.
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Click Volusion API.
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Click Run next to Generic\Orders twice.
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Copy the URL that appears.
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Return to Stamps.com and paste the Volusion Store URL, then click Connect.
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Fill in the Profile Options to set your shipping label preferences for:
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Return Address
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Sender Phone Number
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Return Address graphic
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Hidden Postage fields
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Click Done to finish.
Volusion is connected and ready to retrieve orders. The Volusion profile will appear in the Profile Tree in Orders.
Learn more about how to Edit Your Store Settings.
If you are having issues importing email addresses for Volusion orders, this may be a result of the email address not being accessible.
To resolve this:
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Select Import/Export in the Inventory drop-down menu on your Volusion Web Store Dashboard.
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Select the Volusion API tab.
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Scroll down to the Generic section and click the Run button next to Generic\Customers.
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Select a date and set IDs to ALL IDs.
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Click on the Reset Export link.
Repeat this process for each date in the drop-down. This will not delete any information.
Your Volusion orders should now import with the email address. If you continue to experience issues, please Contact Customer Support.
Reauthorizing your Volusion connection can be useful when permissions need to be reestablished between Stamps.com and your Volusion store, such as when you receive an error when importing orders.
For security reasons, Volusion requires you to reauthorize your connection every 90 days.
To reauthorize a Volusion store:
Online
You are now reconnected to your Volusion store.
PC Software
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Go to Orders. Then, click Manage Data Sources and select Edit Source.
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Select the store to reauthorize, then click the Edit button.
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Click the X to close the General Settings screen.
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Click the Reconnect... button.
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Follow steps 4 - 15 on the PC Software tab of the Connect a Volusion Store section above.
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Click Done when finished.
You are now reconnected to your Volusion store.