Connect a PayPal Store

PayPal is one of the most well-known and reliable methods of online shopping. If you take orders online through PayPal, you can import those orders into Stamps.com to manage the shipping.

Requirements

Connection Requirements:

  • A PayPal account on the Business Plan

  • PayPal username and password

  • Connecting a store requires your Stamps.com account to be on either the E-commerce or one of our Legacy plans.

Order Import Requirements:

  • Only orders with a Completed payment status will import.

How to Connect PayPal

To connect PayPal to your Stamps.com account:

Online

  1. Go to the ORDERS tab and click the Settings icon The Settings icon..

    webclientorderstab10917.png

  2. Expand Orders and click on Stores.

    The settings modal with the Orders section expanded and Stores marked.

  3. Click + Add.

  4. Select PayPal from the store connection tiles.

    ordersconnectaddstorepaypal111617.png

  5. Click the PayPal link, which will open PayPal in a new browser tab.

    paypalconnectmodalwarrow101017larger.png

  6. Log into PayPal, open the Profile drop-down menu, and select Profile and settings.

    paypalprofileandsettingsmailboxesbackground101017copy.png

  7. Click My selling tools.

    paypalsellingtoolswebclient2519.png

  8. Click Update next to API Access.

    paypalconnectwebclientupdateapi102317.png

  9. Click Grant API Permission.

    paypalgrantapipermission101117.png

  10. Copy and paste, or manually enter, our third party permission username: paypalaccount_api1.stamps.com, then click Lookup.

  11. Check these options in the Available Positions window, then click Add:

    • Obtain information about a single transaction

    • Search your transactions for items that match specific criteria and display the results

  12. Return to the Connect Your PayPal Store window, enter your PayPal Email Address, and click Verify Email.

    paypalconnectverifyemailbutton101217.png

  13. Click Send Email Verification.

    paypalemailverificationrequired101217.png

  14. Copy and paste the token from the email into the Email Verification Sent window, then click Confirm Token.

    paypalwebconfirmtoken101817rnt.png

  15. Click Connect in the Connect Your PayPal Store window.

    paypalconnectbuttoninmodal101717larger.png

  16. Give your PayPal store a personalized nickname and click Save.

    paypalsettingsmodalsave101717rnt.png

You can customize your PayPal Store any time in Store Settings Details.

PC Software

  1. Go to Orders.

    Stamps PC shows the Orders tab marked.

  2. Select Add Source under Manage Data Sources.

    reskinordersmanagedatasources71817.png
    Stamps PC shows Manage Data Source dropdown with Add Source marked.

  3. Select Paypal Instant Payment Notification and click Next.

    paypalconnectgenericchoosedatasource111417.png

  4. Select the PayPal link.

    paypalconnectmodalwarrow101017larger.png

  5. Click My selling tools.

    paypalsellingtoolswebclient2519.png

  6. Click Update next to API Access.

    paypalconnectwebclientupdateapi102317.png

  7. Click Grant API Permission.

    paypalgrantapipermission101117.png

  8. Copy and paste, or manually enter, our third party permission username: paypalaccount_api1.stamps.com, then Click Lookup .

  9. Check these options in the Available Positions window, then click Add:

    • Obtain information about a single transaction

    • Search your transactions for items that match specific criteria and display the results

  10. Return to the Connect Your PayPal Store window, enter your PayPal Email Address, and click Verify Email.

    paypalconnectverifyemailbutton101217.png

  11. Click Send Email Verification.

    paypal151sendemailverification101817rnt.png

  12. Copy and paste the token from the email into the Email Verification Sent window, then click Confirm Token.

    paypal151confirmtoken101817rnt.png

  13. Click Connect in the Connect Your PayPal Store window.

    paypalconnectreskinconnect111417.png

  14. Give your PayPal Store a personalized nickname and click Save.

    paypalconnectgenericsettings111417.png

Customize your PayPal Store at any time with Store Settings Details.

Set shipping label preferences for:

  • Return Address

  • Sender Phone Number

  • Return Address Graphic

  • Hidden Postage fields

Learn more about how to Edit Your Store Settings.

PayPal Store Import Information

  • When importing orders from your PayPal account for the first time, Stamps.com will retrieve orders up to 2 days old. After that, orders up to 7 days will be retrieved.

  • PayPal does not have a shipping status. Stamps.com will import orders with a changed payment status since the last import.

  • PayPal does not support automatic shipping information return to your account. Copy the tracking number from your Print History Transaction Details, click Add Tracking Info at the bottom of your PayPal Order Details page, and paste the tracking number into PayPal. The tracking number will be included in the shipment notification email sent to your customer.

Reauthorize Your PayPal Store

Reauthorizing your PayPal connection can be useful when permissions need to be reestablished between Stamps.com and your PayPal store, such as when you receive an error when importing orders.

Reauthorizing your connection will not affect your store settings, Service Mappings, or orders that have already been imported.

To reauthorize your PayPal store connection:

Online

  1. Go to the ORDERS tab and click the Settings icon The Settings icon..

    webclientorderstab10917.png

  2. Expand Orders and click on Stores.

    The settings modal with the Orders section expanded and Stores marked.

  3. Select the store to reauthorize, then click Reconnect.

    STORE_SEL_Store_BTN_Reconnect_Web.png

  4. Click the PayPal link, which will open PayPal in a new browser tab.

    paypalconnectmodalwarrow101017larger.png

  5. Log into PayPal, open the Profile drop-down menu, and select Profile and settings.

    paypalprofileandsettingsmailboxesbackground101017copy.png

  6. Click My selling tools.

    paypalsellingtoolswebclient2519.png

  7. Click Update next to API Access.

    paypalconnectwebclientupdateapi102317.png

  8. Click Grant API Permission.

    paypalgrantapipermission101117.png

  9. Copy and paste, or manually enter, our third party permission username: paypalaccount_api1.stamps.com, then click Lookup.

  10. Check these options in the Available Positions window, then click Add:

    • Obtain information about a single transaction

    • Search your transactions for items that match specific criteria and display the results

  11. Return to the Connect Your PayPal Store window, enter your PayPal Email Address, and click Verify Email.

    paypalconnectverifyemailbutton101217.png

  12. Click Send Email Verification.

    paypalemailverificationrequired101217.png

  13. Copy and paste the token from the email into the Email Verification Sent window, then click Confirm Token.

    paypalwebconfirmtoken101817rnt.png

  14. Click Connect in the Connect Your PayPal Store window.

    paypalconnectbuttoninmodal101717larger.png

  15. Click Save.

You are now reconnected to PayPal.

PC Software

  1. Go to Orders. Then, click Manage Data Sources and select Edit Source.

    shows manage data sources selected with edit source highlighted

  2. Select the store to reauthorize, then click the Edit button.

    STORE_SEL_Store_BTN_Edit_PC.png

  3. Click the X to close the General Settings screen.

    STORE_GeneralSettings_Close_PC.png

  4. Click the Reconnect... button.

    STORE_ProfileOptions_BTN_Reconnect_MRK_PC.png

  5. Click Re-authorize Access.

  6. Enter your PayPal ID (user name) and sign into PayPal.

  7. Click Grant Permission.

    This will grant Stamps.com access to retrieve orders from PayPal.

  8. Close the confirmation window to complete the process.

Your profile has been reauthorized. Please note that orders may take up to 30 minutes to import.

If you still cannot import certain orders after completing these steps and waiting for 30 minutes, we recommend resetting the Batch refresh date.

Was this article helpful?
0 out of 0 found this helpful

Can't find what you're looking for?

We’re here to help you.
Contact Our Team