Connect a PayPal Store

PayPal is one of the most well-known and reliable methods of online shopping. If you take orders online through PayPal, you can import those orders into to manage the shipping.


Connection Requirements:

  • A PayPal account on the Business Plan

  • PayPal username and password

  • Connecting a store requires your account to be on either the E-commerce or one of our Legacy plans.

Order Import Requirements:

  • Only orders with a Completed payment status will import.

How to Connect PayPal

To connect PayPal to your account:

Learn more about how to Edit Your Store Settings.

PayPal Store Import Information

  • When importing orders from your PayPal account for the first time, will retrieve orders up to 2 days old. After that, orders up to 7 days will be retrieved.

  • PayPal does not have a shipping status. will import orders with a changed payment status since the last import.

  • PayPal does not support automatic shipping information return to your account. Copy the tracking number from your Print History Transaction Details, click Add Tracking Info at the bottom of your PayPal Order Details page, and paste the tracking number into PayPal. The tracking number will be included in the shipment notification email sent to your customer.

Reauthorize Your PayPal Store

Reauthorizing your PayPal connection can be useful when permissions need to be reestablished between and your PayPal store, such as when you receive an error when importing orders.

Reauthorizing your connection will not affect your store settings, Service Mappings, or orders that have already been imported.

To reauthorize your PayPal store connection:

Was this article helpful?
0 out of 0 found this helpful

Can't find what you're looking for?

We’re here to help you.
Contact Our Team