Connect your Amazon store to Stamps.com to manage and ship your orders quickly.
Connection Requirements:
An Amazon Seller account on the Professional plan.
Amazon Seller Central username and password.
Connecting a store requires your Stamps.com account to be on either the E-commerce or one of our Legacy plans.
Order Import Requirements:
Only Payment Received orders will import.
To connect an Amazon store to your account:
Online
-
Select Amazon.
-
Choose Amazon.com from the Amazon Order Source drop-down.
-
Select a Product Identifier in the drop-down. If you are unsure what to select, Select Use SKU. Then Click Connect.
You will be redirected to log into your Amazon Seller Central account.
Authorize to grant Stamps.com permission to retrieve your order information. Then continue.
Your Amazon store is now connected! You can start importing orders and adjust your store settings.
PC Software
-
Select Amazon and click Next.
Amazon Seller Central will open, and you'll need to sign in to your Amazon account.
Authorize to grant Stamps.com permission to retrieve your order information. Then continue.
-
Select an Amazon Order Source. If you have more than one Amazon Order Source that you wish to use, you will need to repeat the setup process to add these other sources.
-
Select a Product Identifier. If you are unsure what to select, select Use SKU. Then Click Connect.
-
Click Done in the Manage Profiles pop-up.
-
Set your shipping label preferences, then click Done.
Click Done to close the pop-up.
Your Amazon store is now connected. Stamps.com will start importing your Amazon orders.
Your first order import includes orders within the last two days. After that Stamps.com imports orders within seven days.
If your Amazon account has multiple Amazon Order Sources, repeat the connection process for each store you want to see in Stamps.com.
Canada: amazon.ca
United Kingdom: amazon.co.uk
France: amazon.fr
Spain: amazon.es
Germany: amazon.de
Mexico: amazon.com.mx
Italy: amazon.it
To protect your customer's privacy and adhere to Amazon's Data Protection Policy Stamps.com will automatically redact all Personally Identifiable Information (PII) from orders and customer records imported from Amazon Marketplace after a set time has passed. This includes Amazon customer information no longer being saved automatically into our Contacts or Address Book features.
This policy affects order records in Stamps.com, as well as any customer records in Stamps.com that are associated solely with an Amazon Marketplace.
The Amazon order number is available to access order information through Amazon. For more information, please see Amazon’s Data Protection Policy.
Stamps.com fully complies with the European Union General Data Protection Regulations ("GDPR"). Under GDPR, the sender or recipient of any package sent to customers in the European Union may request that the recipient's PII be deleted or anonymized in our systems.
PII includes:
Customer name
Street Address
Phone Number
Gift Message Content
Usernames
Email Address (if not already encrypted by Amazon)
As part of our services, we will review all requests and respond according to our internal policies. For more information, please see our Privacy Policy.
Reauthorizing your Amazon connection can be useful when permissions need to be reestablished between Stamps.com and your Amazon store, such as when you receive an error when importing orders.
These are also the steps to follow if you receive the error message: Revocation Error in the Order interface when refreshing your Amazon Profile.
Reauthorizing your connection will not affect your store settings, Service Mappings, or orders that have already been imported.
To reauthorize your Amazon store:
Online
-
Select the store to reauthorize, then click Reconnect.
-
Choose Amazon.com from the Amazon Order Source drop-down.
-
Select a Product Identifier in the drop-down. If you are unsure what to select, Select Use SKU. Then click Connect.
You will be redirected to log into your Amazon Seller Central account.
Authorize to grant Stamps.com permission to retrieve your order information. Then continue.
You are now reconnected to Amazon.
PC Software
-
Go to Orders. Then, click Manage Data Sources and select Edit Source.
-
Select the store to reauthorize, then click the Edit button.
-
Click the X to close the General Settings screen.
-
Click the Reconnect... button.
-
Choose Amazon.com from the Amazon Order Source drop-down.
-
Select a Product Identifier in the drop-down. If you are unsure what to select, Select Use SKU. Then click Connect.
You will be redirected to log into your Amazon Seller Central account.
Authorize to grant Stamps.com permission to retrieve your order information. Then continue.
Your Amazon store is now reconnected.