Stamps.com provides both domestic and international service options when creating an UPS label. For added convenience, Stamps.com offers the ability to schedule one-time pickups for UPS shipments directly in the app.
UPS offers several different services to ship your packages. Each service has its own specific requirements and costs, so it is important to review your selections carefully before shipping to avoid delays or cost adjustments.
If your package happens to arrive damaged or becomes lost, you can fill out a UPS Claim Form.
For certain services, UPS offers a Guaranteed Service Refund (GSR) for packages not delivered by the date and time indicated for delivery when the shipment was processed. UPS will either credit or refund the transportation charges for each such shipment to the payer only. Learn more about the UPS Service Guarantee.
To submit a GSR request for UPS from Stamps.com shipments, please fill out our Guaranteed Service Request form.
UPS Services GSR 15 Day Rule
All requests for a Guaranteed Service Refund (GSR) must be submitted within 15 days of the delivery date. If the UPS service you used does not appear as an option listed on the GSR form, then that service is not eligible for the GSR.
Expand the sections below to see descriptions of the UPS service options available in Stamps.com. All available service and package types follow carrier policies and guidelines for that service class.
Day-definite delivery in one to five days
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An economical choice for all of your routine shipments
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With guaranteed delivery, know in advance when your shipment will arrive.
UPS® Ground Saver is an economy, residential, ground delivery service designed for lightweight, non-time-sensitive packages. UPS® Ground Saver offers a clear savings advantage with rates even lower than our already discounted UPS Ground rates.
UPS® Ground Saver shipments move through the UPS network and will be delivered by UPS or, in some cases, will be handed off to the local Post Office for final delivery by the USPS. Since USPS can handle last-mile delivery. This means you can also use this service for shipping to military addresses, and US territories!
UPS Ground Saver Features:
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No residential, peak, or fuel surcharges
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Delivers Monday-Sunday
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2-7 day Delivery Time
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Door-to-door Tracking
Shipping Requirements:
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Weight: Packages up to 70 lbs actual weight or up to 10lbs dimensional weight
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Minimum size: 4"H x 6"L x 0.75"W
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Maximum size: up to 130" total; no one dimension can exceed 60"
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Domestic shipments to residential addresses in the 48 contiguous states (rates and discounts exclude shipment origins from Hawaii, Puerto Rico, and Alaska)
Shipping Considerations:
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UPS Ground Saver packages must start their journey in the UPS network. If they are dropped off at a USPS location, the packages will not be scanned and they may be destroyed.
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UPS® Ground Saver shipments are not eligible for signature confirmation or UPS Guaranteed Service Refunds.
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Shipments cannot be rerouted.
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Surcharges may apply.
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Non-Standard Cube Charge: Any package with L x W x H measuring more than 3456 cubic inches)
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Non-Standard Length Charge: Any package where the longest side measures more than 22 inches while not exceeding 30 inches
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Non-Standard Extra Length Charge: Any package where the longest side measures more than 30 inches while not exceeding 48 inches
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Shipments covered up to $100 declared value. However, this coverage only applies to the shipment as long as it is in UPS custody. If UPS hands the shipment to USPS for last-mile delivery, the coverage no longer applies.
UPS will inspect the package prior to USPS handoff. If damaged, they will not hand it off, but will instead return to the sender.
Loss/Damage Coverage and Insurance:
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Shipments are covered up to $100 declared value by default if delivered by UPS. If handed off to USPS for last-mile delivery, coverage no longer applies.
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Declared Value or Insured Value is the combined value of the merchandise and the cost of freight, packaging, forwarding charges, and consular fees for which insurance is obtained. Enter a Declared Value amount if the merchandise value is GREATER than $100. (To enter a declared value, go to the Extra Services option when configuring your postage.)
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You cannot add additional UPS insurance to these shipments. However, you can add ParcelGuard insurance for higher-value shipments or to ensure the package is covered no matter which carrier delivers it.
UPS reserves the right to change rates and service details at any time without notice.
Guaranteed next-day service
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Ideal service for shipments that must arrive the next business day
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Time-definite service—or your money back
Guaranteed, most affordable next day-service
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Next business day afternoon delivery or your money back
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Delivery by 3:00 P.M. or 4:30 P.M. to most commercial destinations, by end-of-day for residential locations
Guaranteed second-day delivery for packages that don't require overnight shipping
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Economical option for shipments that do not need overnight service
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Guaranteed two-day delivery to every address throughout the continental U.S. and Puerto Rico
Ideal for your less-urgent shipments to and from the U.S. (except Alaska and Hawaii)
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3+ Days to Mexico and Canada
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Door-to-door service provided
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Up the three delivery attempts
Expedited shipping is for fast, guaranteed deliveries for less-urgent international small package shipments
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Guaranteed, day-definite expedited delivery or your money back
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Send packages to over 220 countries and territories and receive packages from over 80 countries and territories with expedited shipping
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Door-to-door service with in-house customs clearance included
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Up to three delivery attempts
International express shipments with guaranteed end of day delivery
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Next business day delivery by the end of day to Canada
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Second business day delivery by end of day to Mexico and major metropolitan areas worldwide
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Day-definite delivery by the end of the business day to other locations worldwide, depending on destination
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Door-to-door service with in-house customs clearance
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Up to three delivery attempts
Express international shipping to destinations throughout the world
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Send packages to over 135 countries and territories and receive packages from over 185 countries and territories
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Guaranteed, time-definite service or your money back
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In-house customs clearance provided
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Up to three delivery attempts
Guaranteed morning delivery
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Reach your customers faster with guaranteed, time-definite delivery or your money back
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Send packages to more than 55 countries and territories and receive packages from all valid UPS origins
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Rely on door-to-door service with in-house customs clearance
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Up to three delivery attempts
Customs Forms with UPS
Depending on what and where you ship internationally with UPS, certain forms may be required. See the UPS Forms section below for details.
Some UPS® Services, depending on what and where you are shipping, require you to include additional forms. When one of these forms is required, a pop-up window will open to let you know. Follow the directions in the pop-up window.
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UPS Form Name |
Print from Stamps.com? |
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High Value Package |
Yes |
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Commercial Invoice* Download: UPS Commercial Invoice More info: UPS Commercial Invoice guide |
Yes |
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USMCA Certification of Origin Download: USMCA Certification of Origin More info: USMCA Trade Agreement UPS Guide |
No |
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U.S. Certificate of Origin Download: U.S. Certificate of Origin More info: UPS International Forms |
No |
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Electronic Export Information (EEI) Download: Electronic Export Information Form More info: UPS International Forms |
No |
*UPS now automatically sends commercial invoices electronically so shippers no longer have to print paper copies and affix them to packages. When preparing a UPS International label, the letters EDI will appear on the lower right corner of the shipping label. This indicates UPS has electronically transmitted the commercial invoice. UPS recommends shipping these packages within 14 days of printing the label.
A UPS from Stamps.com shipment can be returned to sender. To reroute or redirect an in-transit UPS shipment, go to this link and follow the provided instructions: UPS from Stamps Form.
Select the option to Reroute my UPS from Stamps.com package and fill in the required information.
Before Rerouting a UPS Shipment
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Fee to reroute: UPS charges a fee for rerouting shipments, which will be deducted from your ShipStation balance.
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Not available for Ground Saver shipments: UPS Ground Saver shipments are not eligible for rerouting.
A few things to keep in mind when rerouting a package:
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This is not a guaranteed service, so It is important to file this claim as soon as possible.
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UPS cannot intercept a delivered shipment.